Invent And Wander : The Collected Writings Of Jeff Bezos, With An Introduction By Walter Isaacson

Net Positive : How Courageous Companies Thrive By Giving More Than They Take

Net Positive : How Courageous Companies Thrive By Giving More Than They Take

HBR's 10 Must Reads On Managing People, Vol. 2 (with Bonus Article The Feedback Fallacy By Marcus Buckingham And Ashley Goodall)

Strategic Analytics: The Insights You Need From Harvard Business Review : The Insights You Need From Harvard Business Review

HBR Guide To Buying A Small Business : Think Big, Buy Small, Own Your Own Company

Good Guys : How Men Can Be Better Allies For Women In The Workplace

Disrupt Yourself, With A New Introduction : Master Relentless Change And Speed Up Your Learning Curve

HBR's 10 Must Reads On Platforms And Ecosystems (with Bonus Article By "Why Some Platforms Thrive And Others Don't" By Feng Zhu And Marco Iansiti)

Total Leadership : Be A Better Leader, Have A Richer Life

Competing In The Age Of AI : Strategy And Leadership When Algorithms And Networks Run The World

Experimentation Works : The Surprising Power Of Business Experiments

HBRs 10 Must Reads On Boards (with Bonus Article What Makes Great Boards Great By Jeffrey A. Sonnenfeld)

Unleashed : The Unapologetic Leader's Guide To Empowering Everyone Around You

Smart Business : What Alibaba's Success Reveals About The Future Of Strategy

HBR Guide To Getting The Mentoring You Need (HBR Guide Series)

HBR's 10 Must Reads On Collaboration (with Featured Article "Social Intelligence And The Biology Of Leadership," By Daniel Goleman And Richard Boyatzis)

Advice For Working Dads (HBR Working Parents Series)

Harvard Business Review Entrepreneur's Handbook : Everything You Need to Launch and Grow Your New Business

HBR Guide To Negotiating (HBR Guide Series)

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customers Business

At Your Service : How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques

At Your Service : How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques

Profit from the Source : Transforming Your Business by Putting Suppliers at the Core

Positively Outrageous Service : How to Delight and Astound Your Customers and Win Them for Life

How to Get Your Customers Swearing by You Not at You

Empathetic Marketing : How to Satisfy the 6 Core Emotional Needs of Your Customers

Financial Times Guide to Business Development, The : How to Win Profitable Customers and Clients

Financial Times Guide to Business Development, The : How To Win Profitable Customers And Clients

Financial Times Guide to Business Development, The : How To Win Profitable Customers And Clients

The Business Plan : How to Win Your Investors' Confidence

Ask & Deliver : Discover the Heart of Your Business by Listening to the Voice of Your Customers

How to win customers every day

The Lean Business Guidebook : How to Satisfy Your Customers and Maximize Your Profit

The Lean Business Guidebook : How to Satisfy Your Customers and Maximize Your Profit

The Lean Business Guidebook : How to Satisfy Your Customers and Maximize Your Profit

How to Acquire New Customers in 30 Days : The Secrets of Building Your Business

Are Your Customers Being Served? : How to Boost Profits by Giving Exceptional Customer Service

Why CRM Doesn't Work : How to Win by Letting Customers Manange the Relationship

Why CRM Doesn't Work : How to Win by Letting Customers Manange the Relationship