Summary: Getting Into Your Customer's Head

Summary: Group Genius

Summary: Global Paradox

Summary: Guts

Summary: Great Communication Secrets of Great Leaders

Summary: Get Out of Your Own Way

Summary: Getting Bigger by Growing Smaller

Summary: Flying High

Summary: Career Warfare

Summary: Clued In

Summary: Common Sense Business

Summary: Borrowing Brilliance

Summary: Team of Teams

Summary: Debunkery

Summary: Six Sigma

Summary: The HP Way

Summary: The Halo Effect

Summary: The Big Secret for the Small Investor

Summary: Leading the Charge

Summary: Uncommon Service

Summary: Customer Culture

Summary: The Customer Revolution

Summary: The Automatic Customer

Summary: Lean Customer Development

Summary: Customer Centric Selling

Summary: Return on Customer

Summary: Think Like Your Customer

Summary: The Customer Driven Company

Summary: The 24-Hour Customer

Summary: The Customer-Funded Business

Summary: Amaze Every Customer Every Time

Summary of Torsten Engelbrecht's Virus Mania

Summary of John Warrillow's The Automatic Customer

Summary of John Mullins's The Customer-Funded Business

Summary: Creating and Delivering Totally Awesome Customer Experiences

Summary: What the Customer Wants You to Know

Summary of Wayne McCulloch's The Seven Pillars of Customer Success

Delivering Fantastic Customer Experience : How to Turn Customer Satisfaction Into Customer Relationships

Delivering Fantastic Customer Experience : How to Turn Customer Satisfaction Into Customer Relationships

Mania