You Can't Give What You Don't Have : Creating the Seven Habits That Make a Remarkable Life

Expedition 196

The Experience-Centric Organization : How to Win Through Customer Experience

The Experience-Centric Organization : How to Win Through Customer Experience

Built to Win : Designing a Customer-Centric Culture that Drives Value for Your Business

The Customer-Centric You : Making Customers the Focus of Everything You Do

The Company that Breathes : Every Job has a Customer

The Power of Two : How Smart Companies Create Win-win Customer-Supplier Partnerships That Outperform the Competition

The Mind of the Customer : How the World's Leading Sales Forces Accelerate Their Customers' Success

Copy Cat World : The Book That Has Saved Many Lives

The Power of Customer Experience : How to Use Customer-centricity to Drive Sales and Profitability

Liddell and Scott : The History, Methodology, and Languages of the World's Leading Lexicon of Ancient Greek

Liddell and Scott : The History, Methodology, and Languages of the World's Leading Lexicon of Ancient Greek

Digilogue : How to Win the Digital Minds and Analogue Hearts of Tomorrow's Customer

Digilogue : How to Win the Digital Minds and Analogue Hearts of Tomorrow's Customer

Woo, Wow, and Win : Service Design, Strategy, and the Art of Customer Delight

The Book of Seconds : The Incredible Stories of the Ones that Didn't (Quite) Win

Phone Sales : The Science of Making the Sale

The Tulip : The Story of a Flower That Has Made Men Mad

The Tulip : The Story of a Flower That Has Made Men Mad

The Tulip : The Story of a Flower That Has Made Men Mad

The University of Last Resort : The Story of a College That Has No Class