The Master Guide to Drawing Anime: Tips & Tricks : Over 100 Essential Techniques to Sharpen Your Skills

The Customer Service Your Customers Expect : Stories About Customer Service

Customer Service Savvy : The Key to Your Business Success

Great Customer Service Over the Telephone

Mensa Riddles & Conundrums Pack : Games And Puzzles To Sharpen Your Skills

Video Ideas : Full of Awesome Ideas to try out your Video-making Skills

The Complete Idiot's Guide to Creative Visualization : Effective Techniques to Focus Your Goals, Sharpen Your Skills, and Realize Your Visions

Type Project Book, The : Typographic projects to sharpen your creative skills & diversify your portfolio

Type Project Book, The : Typographic projects to sharpen your creative skills & diversify your portfolio

Type Project Book, The : Typographic projects to sharpen your creative skills & diversify your portfolio

"How To" of Customer Service

Delivering Effective Social Customer Service : How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation

Delivering Effective Social Customer Service : How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation

Customer Service Over the Phone : Techniques and Technology for Handling Customers Over the Phone

Leadership Edge: How To Sharpen Your Skills, Boost Your Confidence, And Inspire Your Team : Leaders and Leadership, #1

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customers Business

The Best Service is No Service : How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

The Best Service is No Service : How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

Brain Power : Optimize Your Mental Skills and Performance, Improve Your Memory and Sharpen Your Mind

The AI Revolution in Customer Service and Support : A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers